Articles on: Troubleshooting

Firefox Permission Settings

Permission settings will need to be set in the Firefox browser for camera, & microphone

To verify that SignalWire Work or SignalWire Events domain has access to the camera in Firefox:

From the Firefox menu, chose Preferences.

On the left menu, choose Privacy and Security. The browser address bar will display: about:preferences#privacy

Under Privacy and Security, scroll down to the Permissions section.

On the entry for Camera, choose Settings...

Verify that SignalWire Work domain is listed with a status of Allow

If SignalWire Work domain is not yet listed, verify that Block new requests asking to access your camera is unchecked.

Don't forget to click Save Changes if changes were made.




To verify that SignalWire Work or SignalWire Events domain has access to the microphone in Firefox:

From the Firefox menu, chose Preferences.

On the left menu, choose Privacy and Security. The browser address bar will display: about:preferences#privacy

Under Privacy and Security, scroll down to the Permissions section.

On the entry for Microphone, choose Settings...

Verify that SignalWire Work domain is listed with a status of Allow

If SignalWire Work domain is not yet listed, verify that Block new requests asking to access your microphone is unchecked.

Don't forget to click Save Changes if changes were made.


Updated on: 12/22/2020

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