Joining a room for the first time
To join a SignalWire room for the first time, a participant may have been given one or more of the following:
SignalWire domain and room name
Domain: abcd.sw.work
Room name: example-room
Full SignalWire room URL
https://abcd.sw.work/
Telephone number for voice only participants
Guest PIN
Moderator PIN
Administrator user name and password
SignalWire can be opened in a new Web browser window to make it easier to switch tabs frequentFew readersUsing Push to Talk
In a SignalWire meeting, a participant may be attending from a noisy environment and will have to constantly mute and unmute themselves to avoid disturbing the other participants. To avoid constantly muting and unmuting, the Push to Talk feature can be used instead.
To enable Push to Talk while in a Room, navigate to the Main Menu and select the arrow (triangle) next to Mute. In the menu that appears, Enable Push to Talk by toggling the option to On
(https://storage.crisp.chat/usersFew readersSignalWire Room Keyboard Shortcuts
The following keyboard shortcuts can be used while in a SignalWire Room:
To open or close the Room Navigator on the left of the screen - press r
To open or close the ClipEEze option on the left of the screen - press c
To open or close the Participant list on the left - press p
To mute or unmute your sound - press m
To start or stop your video - press v
All keyboard shortcuts are in lowercase. Uppercase letters are not valid shortcuts.Few readersHow to use Do not disturb
The SignalWire Work Do not disturb feature allows participants to establish their presence as well as their immediate availability for collaboration if required, but allows them stay focused on their work rather than in constant side-chatter. The concept is that individual users can simultaneously "mute" and "deafen" their feeds, so they cannot be heard, nor can they hear anyone else.
Participants with Do not disturb enabled are depicted with a red border around their participant panels, asFew readersHow to mute and unmute audio and video
Both microphone and video can be toggled off and on to mute audio and video feeds.
Microphone is on; click to mute
Microphone is off/muted; click to unmute
Video camera is on; click to mute
(https://storage.crisp.chat/users/helpdesFew readersHow to Float the SignalWire Window (Picture in Picture)
With the advent of modern collaboration applications, such as G Suite and Microsoft 365, multiple people often simultaneously review and edit documents in real-time. For a better conferencing experience in these situations, you can“float” a smaller version of the SignalWire window on your desktop, enabling you to maintain face-to-face contact with your collaborators while immersed in G Suite or Office 365 editing sessions. This feature is called "Picture in Picture" in SignalWire.
To turn oFew readersUsing Text Chat
SignalWire provides a text chat within rooms to allow conference participants to chat and not interrupt the audio of active speakers. Text chat is also good for sharing hyperlinks or other information not easily shared with voice or speaking.
To open a text chat session:
Click the Chat button in the bottom right of the SignalWire Work Window
The chat winFew readersHow to leave a conference
To leave a conference, click on LEAVE ROOM on the Main menu.Few readersWhat is the function of Low Bitrate Mode?
Low Bitrate Mode forces the optimization algorithms to assume low bandwidth rather than dynamically attempting to take what it detects is available. These optimization algorithms can sometimes produce unsatisfactory results when Internet connections are unstable. This function can be accessed by
Click Stop Video carrot
Low Bitrate Mode can then be toggled off and onFew readersHow to hide SignalWire Banner
By default, SignalWire displays a banner containing the name and email address initially provided upon joining a room.
This banner can be hidden if you do not want to share this information or you’d just like a more complete video feed. To hide the banner:
From the Main Menu select the (arrow/triangle) drop-down menu for Stop Video
(https://storage.crisp.cFew readersWhat is Gravatar and how to use it with SignalWire
SignalWire uses gravatar.com to display a custom image when you mute your video feed during a conference. Navigate to gravatar.com, sign up for an account and use the email address that will be displayed in SignalWire Work to set up the avatar.Few readersSignalWire Home Screen
SignalWire allows for multiple conference rooms to be available to use at one time. Like in a physical office, these rooms are often used to collaborate with coworkers, work silently, or host networking events.
The Home Screen allows visitors to see the activity in each room through room previews. Room previews show the name of the room, a list of who is currently participating, and a short video clip of the participants who are currently in the conference.
Conferences can be joined fromFew readersHow to join another room
In SignalWire, users can join rooms directly from the Room Navigator while in a room instead of having to return to the Home Screen.
To join to another room:
Click on the System Menu at the top right of the screen
Click Room NavigatorFew readersScreen Sharing
To share presentations, software demonstrations or other applications, SignalWire allows for screen sharing using the built in features of your web browser.
To start screen sharing, click on the Share Screen button on the Main menu
Select the application window or the entire screen to share. This step is dependent upon browser and operating systems. Specific instFew readersHow to Raise Your Hand
SignalWire allows participants to raise their hands virtually while also visually scanning the room for other participants that have their hands raised.
To raise your hand as a User:
From the Main Menu click the Raise Hand icon
The option will change to Lower Hand so click it again to Lower
(https://storage.crisp.chat/users/helpdesk/website/6389f2d901ab600Few readersPotential networking issue - prioritizing audio over video
When SignalWire detects a temporary degradation in network quality it will prioritize audio over video to ensure that you remain connected and can continue communicating.
Any number of issues can result in temporary degradation in network quality. Some of these issues are
Lowered Quality of Service from your network provider
Most network providers connect to the nearest Internet Point of Presence via shared optical and/or copper lines. In other words, your last mile bandwidtFew readersChanging Devices
Within SignalWire, participants can change devices during sessions or conferences.
To change a device:
From the System Menu, choose Change Devices
SignalWire will present the browser with the available devices to change.
(https://stoFew readers