By default, the first participant to join a SignalWire Work room is greeted with prerecorded video on-hold playlist. If distracted by the on-hold playlist while waiting for other participants to arrive, the playlist can be silenced from right on the screen.

The video on-hold playlist cannot be disabled for guests users who are waiting for a moderator in a room where "Require Moderator" is enabled and the video on-hold playlist does not play for administrators even when they are the only ones in the room.

To silence the video on-hold playlist:
Scroll over the video until you see a Stop icon.
Click to stop the video playlist.

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