Articles on: Troubleshooting

Update Windows Permission Settings for Camera & Microphone

To use SignalWire Work or SignalWire Events on a Windows 10 system, there are certain settings that need to be modified.

On Windows 10, Navigate to Settings > Privacy.

On the left side tab, scroll to App Permissions to access the privacy settings for Camera, and Microphone. Additionally, be sure to navigate to the security and privacy settings of the each browser to make sure that Camera and Microphone access are set to allowed.

Camera
Allow access to the camera on this device is set to on
Allow apps to access your camera is set to on
Allow desktop apps to access your camera is set to on and that the browser being used is included in the list

Note: If the browser (or application) doesn't appear in the list, check the permission settings within the browser or application







Microphone
Allow access to the microphone on this device is set to on
Allow apps to access your microphone is set to on
Allow desktop apps to access your microphone is set to on and that the browser being used is included in the list

Note: If the browser (or application) doesn't appear in the list, check the permission settings within the browser or application





Updated on: 16/11/2020

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