Articles on: Administrator

System Settings: Users Tab

The Users tab is where you can delegate SignalWire Work system administration to other users.

Note that while administrators also have moderator privileges, these administrator accounts also have the ability to change system-level settings.

For granting moderator privileges without system administration capabilities, you can issue moderator PINs for individual rooms.


To add an administrative user:





Click the plus (+) icon in the upper right of the list area.

After the screen changes, enter a username and password.

Click Save.



To change the password for an existing administrative user:





Click the pencil (✎) to the right of the user to modify.

After the screen changes, enter a username and password.

Click Save.



To delete an administrative user.





Click the trash can icon (🗑) to the right of the user to remove.

To verify deletion, hover your mouse over the message "Are you sure?" and click it.





User Detail





Username
Shows the current username of that user. Administrators are able to edit this.


Password
Administrators can enter a new password for the user.


Name
Name of the user. This will automatically be displayed in the banner text (or lower thirds) when in a room.


Email
Email of the user. This will automatically be displayed in the banner text (or lower thirds) when in a room.


Phone
Phone number that is associated with this user's account.


Company
Company the user is associated with.


Admin
When checked, the user will become an administrator. These permissions are applied globally.


Moderator
When checked, the user will become a moderator. These permissions are applied globally.



Check which group or groups this user belongs to. If groups do not apply, this can be left blank.

Updated on: 12/22/2020

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