Question 1

Dynamic Canvas Layouts

Accepted Answer

Before reviewing the Dynamic Canvas Layouts, please take a look at the video below to see a webinar from members of the SignalWire team!

${youtube}LIVEWire: Make Your Meetings & Events More Effective Using Dynamic Video Layouts

![](https://storage.crisp.chat/users/helpdesk/website/ffd38f09

Question 2

Potential Networking Issue - Prioritizing Audio Over Video

Accepted Answer

When SignalWire detects a temporary degradation in network quality it will prioritize audio over video to ensure that you remain connected and can continue communicating.

What causes a temporary degradation in network quality?

Any number of issues can result in temporary degradation in network quality. Some of these issues are

Lowered Quality of Service from your network provider

Most network providers connect to the nearest Internet Point of Presence via shared optical and/or copper lines. In other words, your last mile bandwidth to the internet is shared between you and your neighbors. Most networking providers use technologies to provide you a high Quality of Service (QoS) but a burst of networking activity from your neighbor can reduce your bandwidth or increase your jitter temporarily. This is a short lived problem as your networking providers' routing equipment will automatically adjust and restore your high bandwidth connection.

Other applications in your location or your computer are consuming more networking traffic

If someone else that is on the same network (either in your house or office) is streaming a HD movie, or if an application is starting to do a cloud-based backup (e.g. sending files to Apple's iCloud, Microsoft Office 365 or Google Drive) then your connection to SignalWire will suffer.

Distance from a WiFi access point

If you are more than 75 feet from a WiFi access point then your connection can suffer.

If the problem is caused by re

Question 3

SignalWire Work User Guide

Accepted Answer

Welcome to SignalWire Work, designed for this modern era of remote work and collaboration at distance. As with other familiar collaboration tools, SignalWire Work provides video conferencing, audio conferencing, screen sharing, and text chat. However, unlike other conferencing systems, SignalWire Work features innovative capabilities around remote work, virtual office, and even podcasting.

With SignalWire Work, there is no separate client software to install, and you can work from any desktop, laptop, or mobile device with a modern Web browser. In addition, client-side system requirements are kept to a minimum, as SignalWire Work does all the "heavy lifting" in the cloud.

SignalWire Work can be used from any modern Web browser that supports the WebRTC standard, including Google Chrome, Firefox, Safari, and Microsoft Edge.

What is a Guest?

Guests are users who don't need to log in and can enter SignalWire simply by entering their name and email address. Guests have the least permissions of the 6 user types. Guests are able to use basic functionalities such as audio and video muting, using the chat, switching rooms in the room navigator. Guests are only able to screen share when given access by a moderator.

What is a Registered User?

Registered users have a designated login and password on their SignalWire instance and are able to be put into groups. Registered Users have the same permissions as guests, plus screen sharing. This User Type can log in by clicking "

Question 4

Administration Settings: Rooms

Accepted Answer

Like a physical office, SignalWire Work also has the concept of different rooms in its virtual office environments.

In SignalWire Work, a room is where people gather. Most rooms are like physical conference rooms where people speak collaboratively in meetings. Just like a physical office, some rooms can be made visible to others. For example, during an "open house," it might be useful to direct external visitors to certain meetings by advertising those rooms on the Home Screen.

The Administration Settings for Rooms allow Administrators (or Managers) to customize each SignalWire Work room.

How to Create Rooms

Click Menu

Click Administration

Click the Rooms tab

Click on Create New Room

Basic Information

Room Name - Name that users enter in the Dialer and that can be accessed via URL. For example, if the room name is WarRoom, it would be accessed via https:// {your SignalWire Work domain} rooms/ {Your Room}

Room description - A more detailed description for the meeting

Question 5

SignalWire Work Administrator Guide

Accepted Answer

Congratulations on your decision to embrace SignalWire, a new collaboration tool that goes beyond ordinary conferencing to new paradigms of remote work, enabling new applications for video communication, and even broadcast quality podcasting.

What is an Administrator?

Each role on SignalWire (User, Moderator, Room Manager, Room Moderator, and Administrator) has innate permissions within the system. Users are able to be granted more than one role or join with no role as a guest. Administrators are able to make global changes like creating new users and rooms, granting roles, configuring room settings, and more. Administrators are not able to use in-room Moderator controls unless they are also granted the role of Moderator. This guide includes the following topics:

Question 6

SignalWire Work Troubleshooting Guide

Accepted Answer

This guide will help to direct you to articles to prepare for and resolve issues that may arise while using SignalWire.

How to get help from SignalWire

Initial Troubleshooting

Browser/OS Permission Settings

| The preferred browser for SignalWire Work is Google Chrome

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