Question 1

Dynamic Video Layouts

Accepted Answer

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Question 2

Complete User Guide

Accepted Answer

Welcome to SignalWire! We’re excited to have you onboard. This is a quick reference guide with instructions on how to use SignalWire. Note: If you are a moderator or a Room Manager you will have additional controls than mentioned in this guide.

Section 1: How to get started
Section 2: All things room
Section 3: In-room features
Section 4: Advanced in-room features
Section 5: Get help

Section 1: How to get started

Refer to this section if you need help signing in and/or joining a room.

${color}[#044ef4](Signing on)

Click on the invite link to join the meeting.
Enter your name as you wish it to appear during the conference and your email address and click “Join”

You will be asked for the system to allow use of your audio and video.

On an Apple Mac it will pop up a window asking permission. Click “Allow” and “Continue”

The system will then ask you to choose the camera, microphone, and speaker. Close and save preferences.

Once on the main page click the “Join” button on any room to enter.

![](https://storage.crisp.chat/users/helpdesk/website/ffd38f09dfc

Question 3

SignalWire Work Administrator Guide

Accepted Answer

Congratulations on your decision to embrace SignalWire, a new collaboration tool that goes beyond ordinary conferencing to new paradigms of remote work, enabling new applications for video communication, and even broadcast quality podcasting.

What is an Administrator?

Each role on SignalWire (User, Moderator, Room Manager, Room Moderator, and Administrator) has innate permissions within the system. Users are able to be granted more than one role or join with no role as a guest. Administrators are able to make global changes like creating new users and rooms, granting roles, configuring room settings, and more. Administrators are not able to use in-room Moderator controls unless they are also granted the role of Moderator. This guide includes the following topics:

User Types
Creating Users
Granting Roles
Configuring the Home Screen
Creating Rooms
Creating Groups
[Inviting Users Into a Room](https://cantina.crisp.help/en/article/inviting-users-into-a-room-1h8h4yt/?1

Question 4

System Settings: Rooms

Accepted Answer

Like a physical office, SignalWire Work also has the concept of different rooms in its virtual office environments.

In SignalWire Work, a room is where people gather. Most rooms are like physical conference rooms where people speak collaboratively in meetings.

In addition, there are also concepts in rooms that are more like "open offices" where people choose to sit in the same place but are working independently. SignalWire Work features a capability called “Do not disturb” where people establish their presence in the room, but cannot hear or be heard unless they want to join in or if someone “knocks” on their screen.

There are also room types, which include studios for podcasts, or even fun spaces where people can watch videos together at a distance.

Like a physical room, room moderators can "lock the door," preventing other participants from entering. Similarly, room moderators can set a PIN to restrict entry.

In SignalWire Work, rooms can have a name or even an extension number for easy telephone dial-ins.

Just like a physical office, some rooms can be made visible to others. For example, during an "open house," it might be useful to direct external visitors to certain meetings by advertising those rooms on the Home Screen.

How to Create Rooms

Click System Menu
Click System Settings
Click the Rooms tab
Click the + icon in the Room List Header

Basic Information

Room Name - Name that users enter in the Dialer and that can be accessed via URL.

Question 5

Potential networking issue - prioritizing audio over video

Accepted Answer

When SignalWire detects a temporary degradation in network quality it will prioritize audio over video to ensure that you remain connected and can continue communicating.

What causes a temporary degradation in network quality?

Any number of issues can result in temporary degradation in network quality. Some of these issues are

Lowered Quality of Service from your network provider

Most network providers connect to the nearest Internet Point of Presence via shared optical and/or copper lines. In other words, your last mile bandwidth to the internet is shared between you and your neighbors. Most networking providers use technologies to provide you a high Quality of Service (QoS) but a burst of networking activity from your neighbor can reduce your bandwidth or increase your jitter temporarily. This is a short lived problem as your networking providers' routing equipment will automatically adjust and restore your high bandwidth connection.

Other applications in your location or your computer are consuming more networking traffic

If someone else that is on the same network (either in your house or office) is streaming a HD movie, or if an application is starting to do a cloud-based backup (e.g. sending files to Apple's iCloud, Microsoft Office 365 or Google Drive) then your connection to SignalWire will suffer.

Distance from a WiFi access point

If you are more than 75 feet from a WiFi access point then your connection can suffer.

If the problem is caused by re

Question 6

SignalWire Work Moderator Guide

Accepted Answer

The Moderator Guide for SignalWire Work will address various topics relating to Moderator and Room Moderator.

Before getting started…

Please make sure you have at least the following:

SignalWire Work domain and room name
Guest Pin and Moderator PIN

OR

Adminstrator username and password

What is a Moderator?

Moderators have permissions that allow them to make changes directly within rooms but not the SignalWire instance itself. This User Type is global which means moderators have these permissions in every room they have access to. Examples of these permissions include transferring users, audio and video muting other participants, and playing and controlling media.

What is a Room Moderator?

Room moderators have the same set of permissions as moderators but are limited to specific rooms. For example, a room moderator may be able to mute and unmute participants in the 'Sales' room but only have the permissions of a registered user in the 'Marketing Room.'

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