What is a Group on SignalWire?

Groups are a way to sort users in order to make customizing your instance easier. Groups allow you to hide rooms, grant permissions, and grant User Types for a specific group of users. This feature is often used in an office setting to group departments together. In this way, the sales team can be granted moderator permissions in the sales rooms but not marketing rooms. As an administrator, you are able to create an edit groups.

How to Create a Group

Click Menu


Click Administration


Click Groups


Click Create New Group


Choose a name for your group
Search by name for users to add to the group and select them
Click Create Group



Creating Groups is a good way to allow specific users to be a Moderator or Administrator in one room but not another, known as Room Moderators and Room Managers respectively. To do this, create a group with the user or users you want to give a role to, select either "Moderator," "Administrator," or both, select the room or rooms you want their permissions to apply to, and then click "Save."

How to Remove a Group

Click the X icon to the far right of the group name.



To verify removal, click the X icon again.

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