Like a physical office, SignalWire Work also has the concept of different rooms in its virtual office environments.

In SignalWire Work, a room is where people gather. Most rooms are like physical conference rooms where people speak collaboratively in meetings. Just like a physical office, some rooms can be made visible to others. For example, during an "open house," it might be useful to direct external visitors to certain meetings by advertising those rooms on the Home Screen.

The Administration Settings for Rooms allow Administrators (or Managers) to customize each SignalWire Work room.

How to Create Rooms

Click Menu

Click Administration

Click the Rooms tab

Click on Create New Room

Basic Information

Room Name - Name that users enter in the Dialer and that can be accessed via URL. For example, if the room name is WarRoom, it would be accessed via https:// {your SignalWire Work domain} rooms/ {Your Room}

Room description - A more detailed description for the meeting that appears on the Home Screen.

Transfer to - Transfers callers from this room into another room automatically. This feature is often used to map numerical extensions, as with DID number blocks into named rooms.

Room Visibility
Determines whether the room is advertised on the home screen even when it is empty. A numerical priority value indicates the order it appears in the list.

Visibility - Determines how the room will be viewed on the Home Screen.

Pinned to top - Will prioritize a larger preview of the room at the top of the Home Screen page.

Normal - Will not prioritize a preview of the room at the top but will add to the Home Screen in the order created.

Hidden Unless Occupied - The room preview will be hidden from the Home Screen until the room is occupied.

Hidden - Hides a room preview from the Home Screen entirely — even from administrators — and can only be accessed by dialing the right room name or number.

Position on Home Screen/Room Navigator - Position of where a room appears on the Home Screen and the Room Navigator.

Priority None-25 - Will show a smaller room preview on the Home Screen, underneath any pinned rooms, ordered by number. The value of 25 puts the room preview at the bottom of the home screen. This option makes it easier for employees or guests to find frequently used rooms like "Marketing" or "Sales."

Room Security

PIN — Numerical PIN for guests to join rooms

Moderator PIN — Numerical PIN for moderators to join rooms

Require Moderator — Determines whether guests can speak to each other before the Moderator arrives in a conference

How To Set A Guest Or Moderator Pin For A Work Room

SignalWire Integration (only when your SignalWire space is configured)

Call user — Calls these users automatically when the first participant arrives to the meeting (e.164 format - e.g., +12125551212). Comma separated list

Text user — SMS these users automatically each time a new participant arrives to the meeting. (e.164 format - e.g., +12125551212). Comma separate list

SMS from number — The unique SMS number for this room. (e.164 format - e.g., +12125551212)

Meeting Options

Auto end — Ends a conference when only a single participant remains in a conference that previously contained multiple participants

Allow ClipEEze — Determines whether guests can play ClipEEze into the conference

Warn before joining — Plays entry announcement to current participants when a new participant joins the room

Customizing your Themes

Autoplay URL — A video (URL to MP4 or YouTube) to play automatically when the conference starts. Appears as another participant window and can be configured to enable a "watch party" using a video layout such as "Watch Party Floor."

Default Layout — Determines the default video layout. Most common for meetings are Highlight Speaker and Grid, but there are also special layouts like Watch Party File for multiple people to watch streamed file or YouTube content.

Default flags — Customizes the room settings for advanced administrators only.

Custom Buttons — Allows to customize the default Join Room button to redirect to another URL or create additional buttons

The Tags & Flags (For Advanced Administrator Users Only) article will provide tags & flags to be used.


Video Background — A background image (wallpaper) for the room. The image is displayed in a 16:9 aspect ratio

Empty Room Preview — The default image shown in the Room Navigator and on the Home Screen when the room is empty

Occupied Room Preview — Image that is used in the Room Navigator and on the Home Screen when the room is occupied

Video Foreground — Image will completely cover the video. IMPORTANT: This image must be transparent or the view will be blocked

Single User Video Foreground — Image will completely cover the video area when there is only one user in a room. IMPORTANT: This image must be transparent or the view will be blocked

Banner Text Color — Color will be used in the banner that is anchored to the bottom of the screen

Banner Logo — Logo that will be anchored to the bottom of the screen. This image must be 1920px wide to display properly

Mute — Image is displayed in place of the video feed when video is muted

Border Color — Will be used in the border that displays around the participants

Border Width — A number that sets the number of pixels for the width of the border that displays around participants. The value must be between 0 and 200 pixels (inclusive)

Add Permissions — Add/assign permissions for users/participants to the room.

How to Add Permissions to a room

Click on Add Permissions

Choose Room Role — SignalWire provides 4 roles for rooms:

Use the search box to select from available Users or Groups. Repeat these steps for each role and user or group. Click Confirm to save.

All permissions for the room will be listed here.

Any permissions assigned globally will be seen here as well and will be applied to the room. It cannot be changed from the Rooms settings.
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